Terms & Conditions

Part I — Terms & Conditions

These Terms & Conditions ("Terms") govern your use of Vaadiya Rural Stays ("Vaadiya," "we," "us," or "our"), including our website, applications, and related services (collectively, the "Platform"). By accessing or using the Platform, you agree to these Terms.

1.1 Platform nature

Vaadiya Rural Stays operates as a digital facilitation platform connecting independent hosts and guests. Vaadiya does not own, lease, manage, or control any listed properties. All accommodation agreements are direct contracts between the host and the guest. Vaadiya is not a party to the stay agreement.

1.2 Eligibility & account use

Users must:

• Be legally capable of entering binding contracts in their jurisdiction.
• Provide accurate identity and contact details.
• Maintain the confidentiality and security of account credentials.

Vaadiya reserves the right to:

• Suspend or terminate accounts that violate these Terms or applicable law.
• Refuse service, in our reasonable discretion, without prior notice where permitted by law.

1.3 Bookings & payments

The intended flow is: guest intent → bank transfer payment → admin verification → confirmation → host obligation. Bookings are confirmed only after full payment has been verified by Vaadiya (for example, after you send your transfer slip via WhatsApp and we approve it). Hosts independently set their prices. The Platform may apply a facilitation or service fee (for example, fees in the region of approximately seventeen percent (17%) of the booking value, where applicable). Fees actually charged are those shown on your booking summary and checkout at the time of booking and may differ from examples or estimates elsewhere; these Terms do not override the then-current fee schedule presented at checkout.

Online card gateways are not used for guest checkout. Payouts to hosts follow our internal release and settlement policies, as communicated on the Platform or to hosts directly.

1.4 Cancellations & refunds

Refund percentages and timelines depend on how far in advance you cancel, whether a no-show occurs, and whether processing or service fees are non-refundable. The full schedule (including 7+ days, 3–7 days, under 3 days, and no-shows) is set out in our Cancellation & refund policy.

1.5 Modifications (date changes)

Changes to stay dates are subject to availability and host approval where required. Prices may be recalculated dynamically, and additional service fees may apply. The original cancellation window and refund rules generally remain tied to the initial booking unless the Platform expressly states otherwise for a modification. See the Cancellation & refund policy for detail.

1.6 Platform role in disputes

Vaadiya may facilitate communication between users but is not a legal adjudicator of disputes between hosts and guests. Final rights and obligations are governed by the agreement between host and guest, these Terms, and applicable law.

1.7 Liability limitation

To the fullest extent permitted by applicable law, Vaadiya is not liable for:

• Personal injury, loss, theft, or damage to persons or property arising from a stay.
• Property condition, amenities, or misrepresentation by hosts or guests.
• Host or guest misconduct.
• External disruptions including weather, transport delays, or force majeure events.

You use the Platform and arrange stays at your own risk and discretion. Nothing in these Terms excludes liability that cannot be excluded under mandatory law.

1.8 Termination & enforcement

Vaadiya may, where appropriate:

• Issue warnings or notices.
• Apply penalties or restrictions on accounts or listings.
• Suspend or permanently remove accounts or access to the Platform.

1.9 Updates to these Terms

We may update these Terms from time to time. We will indicate the "Last updated" date at the top of this page. Where required by law, we will provide additional notice. Your continued use of the Platform after changes become effective constitutes acceptance of the revised Terms.